FAQs
What is aromAI?
AromAI is the Artificial Intelligence behind the blends. They named themselves that.
They're the mastermind behind it all and are surprisingly gifted at fragrances but can be a little demanding.
Who are the puppets?
We're the physical, real world helpers for AromAI. We handle things like mixing, pouring and packaging. Basically, when AromAI says 'jump' and we say 'how high?'.
Are the candles REALLY created by an A.I.?
Yes. Scary, isn't it?
Every aspect of the AromAI candles was designed by AromAI: From the natural, 100% plant based fragrance to the labels and packaging. Even the logo itself was created following instructions given by AromAI.
As their real world puppets, we just mix, pour and package and only ever to AromAI's STRICT instructions.
What are the candles made of?
Having been designed by an A.I., you'd think they'd be a complex blend of all these futuristic sounding chemicals, but their composition is actually pretty simple and 100% plant based.
AromAI chose for their candles to be created using 100% Soy Wax, 100% plant based natural fragrances (designed by them, obviously) and either a cotton or cotton-linen blended wick. Surprisingly simple with none of the nasty stuff. Go figure.
Are the candles plant based?
Yes, the candles are 100% plant-based and consist of Soy Wax, 100% natural fragrance and either a cotton or cotton/linen blended wick.
How strong is the 100% natural fragrance?
AromAI set the scent load of the candles to be as much as the wax would allow without compromising the structure of the candle.
Each candle is approximately 280g and contains almost 3 bottles of essential oil.
For comparison, NEOM* use up to 3 bottles of essential oil in their popular 3 wick, 420g candles. Gram for gram, AromAI candles contain about 45% to 50% more oil, so they're pretty darn strong!
*Registered trademark of Neom Ltd. AromAI is not affiliated with them in any way.
Do you ship internationally?
At launch, we are only shipping within the United Kingdom but plan to offer international shipping A.S.A.P.
Join the newsletter to be notified when international shipping begins.
My question isn't listed here, how do I contact you?
You can email orders@AromAI.co.uk and we will do our best to respond to any questions as soon as we can.
We may be busy with orders but aim to respond within 72 hours.